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Terms and Conditions

These Terms and Conditions set out the rules that apply to your use of Billionaire 8 Casino. By creating an account or placing a wager with us, you agree to be bound by them in full. Please read them carefully before using our services.

Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of Billionaire 8 Casino and all related services, games, and features available through our platform. By registering an account, logging in, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

These Terms form a legally binding agreement between you and us. They apply to all players who access our platform from Australia. We encourage you to read these Terms carefully and to retain a copy for your own records. Related documents - including our Privacy Policy and Responsible Gambling Policy - are incorporated into these Terms by reference and should be read alongside them.

We may update these Terms from time to time. Any changes will be posted on this page, and where the changes are material, we will take reasonable steps to notify you directly. Your continued use of our services after any update constitutes your acceptance of the revised Terms. If you have any questions about what these Terms mean, please contact our support team before using our platform.

Eligibility & Account Registration

Age and Location Requirements

You must be at least 18 years of age to register an account with us and access any of our gaming services. By registering, you confirm that you meet this minimum age requirement and that online gambling is lawful in the jurisdiction from which you are accessing our platform. We reserve the right to request proof of age at any time and to suspend or close accounts where age verification cannot be completed to our satisfaction. We take our obligations in relation to underage gambling seriously and cooperate with any relevant authority or regulator in relation to age verification.

Creating and Managing Your Account

You may hold only one account with us at any time. Creating duplicate or multiple accounts is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any funds or winnings held within them. When registering, you must provide accurate, complete, and up-to-date personal information. You are responsible for keeping your account details - including your username and password - secure and confidential at all times. You must update your details promptly if anything changes.

You must not share your login credentials with any other person.
You are solely responsible for all activity that takes place on your account.
You must notify us immediately if you suspect any unauthorised access to your account.
We may carry out identity verification checks at registration or at any point during your use of our services.
We reserve the right to refuse account registration at our discretion, without being required to provide a reason.

Deposits, Withdrawals & Payments

We offer a range of payment methods to fund your account and to process withdrawals. All transactions are subject to the limits and conditions set out in our Payments section, which may be updated from time to time. We do not charge fees on standard deposits; however, your payment provider may apply their own charges, for which we accept no responsibility. It is your responsibility to familiarise yourself with any fees your bank or payment provider may impose.

Deposits

All funds deposited into your account must belong to you and be drawn from a payment method registered in your name. We do not accept deposits from third parties under any circumstances. Deposits are generally credited to your account promptly following confirmation from your payment provider, although processing times may vary depending on the method used. If a deposit does not appear in your account within a reasonable time, please contact our support team with your transaction reference.

Withdrawals

To request a withdrawal, your account must be fully verified and in good standing. Withdrawals will be processed back to the same payment method used for your deposit where possible. We reserve the right to request supporting documentation before processing any withdrawal request, including but not limited to proof of identity and proof of payment method. Withdrawal requests are reviewed and processed within a reasonable timeframe, subject to the completion of all required security checks.

Withdrawals are only available to fully verified account holders.
We reserve the right to withhold a withdrawal pending further verification or investigation.
Any winnings obtained through suspected fraudulent activity may be voided.
We are not liable for any delays caused by your payment provider's processing times.

Promotions, Bonuses & Wagering Requirements

From time to time, we may offer promotions, bonuses, free spins, or other incentives to our players. All promotions are subject to specific terms and conditions, which will be communicated clearly at the time each offer is made. These conditions may include wagering requirements, time limits, game restrictions, and minimum deposit thresholds. It is your responsibility to read and understand the applicable promotional terms before accepting any offer. Accepting a bonus indicates your agreement to its associated terms.

Bonuses and promotional funds are awarded at our sole discretion. We reserve the right to amend, suspend, or withdraw any promotion at any time without prior notice. Abuse of promotional offers - including the use of multiple accounts, collusion, or irregular betting patterns intended to exploit bonus terms - may result in the cancellation of the bonus, the forfeiture of associated winnings, and/or the suspension of your account. We monitor accounts for signs of bonus abuse and act accordingly.

Bonuses cannot be exchanged for cash unless the applicable wagering requirements have been met in full.
Only one bonus may be active on your account at any time, unless otherwise stated.
We reserve the right to cancel bonuses that have not been used within the stated validity period.
Players who self-exclude or make use of responsible gambling tools may have restricted access to certain promotions.
We are not liable for any technical errors that prevent a promotion from being applied to your account, though we will make reasonable efforts to rectify any such issue.

Responsible Gambling & Account Management

We are committed to promoting responsible gambling and to supporting players who may be experiencing difficulties. Gambling is intended to be an enjoyable form of entertainment, and we encourage all our players to approach it that way. We offer a range of responsible gambling tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion options. We encourage all players to use these tools proactively and to gamble only within their means. These tools are available through your account settings or by contacting our support team.

Self-Exclusion

If you feel that gambling is negatively affecting your life or the lives of those around you, you can request a self-exclusion through our platform at any time. Once a self-exclusion is in place, you will be prevented from accessing your account and we will take reasonable steps to ensure you are not targeted with marketing or promotional communications. Self-exclusion requests are processed as quickly as reasonably practicable. We strongly encourage anyone who is concerned about their gambling behaviour to reach out to a relevant support organisation.

Account Suspension & Closure

You may request the closure of your account at any time by contacting our support team. We may also suspend or close your account if we believe you have breached these Terms, engaged in fraudulent or abusive behaviour, or if required to do so by applicable law or regulatory obligation. Any funds remaining in a legitimately closed account will be returned to you following the completion of all necessary verification and review processes. We will not unreasonably withhold funds that are rightfully yours.

Liability, Disputes & Governing Law

Limitation of Liability

To the fullest extent permitted by applicable law, we exclude all warranties, representations, and guarantees in connection with our platform and services. We are not liable for any loss or damage arising from interruptions to our services, technical faults, or errors in game outcomes resulting from circumstances beyond our reasonable control. This includes, but is not limited to, server outages, connectivity issues, or third-party software failures. Our liability to you in any event will not exceed the balance held in your account at the time of the relevant incident.

Complaints & Disputes

If you have a complaint or dispute relating to your account or any aspect of our services, we encourage you to contact our support team in the first instance. We aim to acknowledge all complaints promptly and to resolve them fairly and efficiently. Where a dispute cannot be resolved through our internal process, you may have the right to refer the matter to a relevant external body in accordance with applicable law. We will cooperate fully with any such process.

Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction in which we operate. Any disputes arising under or in connection with these Terms will be subject to the jurisdiction of the relevant courts. Nothing in these Terms is intended to limit any rights you may have under Australian consumer protection law, including the Australian Consumer Law.

These Terms are effective from the date of your account registration.
Any waiver by us of a breach of these Terms does not constitute a waiver of any subsequent breach.
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
These Terms represent the entire agreement between you and us in relation to your use of our platform.